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WARRANTIES, SERVICES, AND SUPPORT
Aeon Computing offers a wide range of support, on-site service, and warranty options for all of our products and solutions around the globe. There is a package to suit your specific application, geographic, and budgetary needs. Our engineering staff has extensive experience in the fields of platform technology, HPC, storage, operating systems, and software.
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Warranty Programs
In addition to the standard warranty and service programs listed below, Aeon Computing also offers packages tailored to your specific needs.
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Return Merchandise Authorization
A RMA authorization number must be obtained from our RMA Department prior to returning any product. RMA #s are valid for 30 days from the date of issue.
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Technical Support
Aeon Computing technical support is handled and monitored by our experienced engineering staff. An automated trouble ticketing system is used to field and monitor support issues.
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