In addition to the standard warranty and service programs listed below, Aeon Computing also offers packages tailored to your specific needs.
Standard Warranty Period
· All hardware comes with a 3 year RTF (Return To Factory) warranty*
*Some supporting external hardware may carry a shorter manufacturers period
Bronze Program (Standard)
· 1 year of Advance Parts Replacement
· 3 year RTF (Return To Factory) warranty
Silver Program
· 1 year 8×5 Next Business Day On-site
· 3 year RTF warranty
Gold Program
· 1yr 7×24 Help Desk
· Next Business Day On-site
· 3 year RTF warranty
Platinum Program
· 1yr 7×24 Help Desk
· 4hr On-site
· 3 year RTF warranty