Return Merchandise Authorization (RMA) Policies

A RMA authorization number must be obtained from our RMA Department prior to returning any product. RMA #s are valid for 30 days from the date of issue. It is not uncommon to receive an inquiry from our Technical Support Group prior to the issue of a RMA # in an effort to resolve a possible non-hardware related error/failure.

Start your request here by emailing us.
Please provide the following information:
· Name
· Company
· Phone
· Return Address
· Serial number
· Model number / description of defective part(s)